RETURNS
We offer a 7-day return/exchange policy for all products purchased on our website.
Request must be made within 7 days from the dispatch date.
The item must meet the following criteria:
• Unworn, unmarked, unwashed, unused, and in its original condition.
• In its original packaging with all original tags attached.
• Not purchased during a sale or at a discounted price (unless defective).
• Not purchased using a gift card.
Customer is responsible in handling all costs related to the shipping.
You may file a request using our contact form here:
Note on Returns
We process returns through a trusted third-party provider. Please make sure to fill out the form completely and include “1SLA” + your order details so your request is processed correctly.
If you have any questions about our returns or exchanges policy, feel free to reach us at:
E: hello@1sla.store
Facebook/Instagram: @1sla.official
Important Note:
Once your payment has been confirmed and your item is officially cancelled, refunds will be processed via your original payment method. Please allow up to 14 business days for the funds to fully reflect, depending on your bank or provider’s processing timeline.
Due to the current global supply chain disruptions, we may experience longer processing and shipping times than usual. Please contact us through our support channels if you have any questions.
We appreciate your understanding and patience.